Blog: Advice

 If I would be hired to create and use new media for Baruch College, I would first update the official college website, make it a more interactive and user-friendly platform. In 2020, social media is the most significant connector between people, so I would definitely create accounts and forums on platforms like Instagram and Facebook to learn more about Baruch college. This will enable students to interact with each other, raise concern. With current pandemic environment, having interactive and engaging platform would have given students more belonging to College.

Second, Baruch college’s most widely used information systems like CUNYFirst is not mobile experience efficient. The website uses a non-responsive design, there are many instances of ambiguous labeling. These are present at course enrollment and other important places which causes lots of confusion. Adding more help tooltip should alleviate such issue.

Third thing, we should have online help that could be replied by machine learning techniques. And it should also have support to reach to someone if problem is critical and could not be resolved without human intervention.

 

Comments

  1. Prasiddha ShahNovember 11, 2020 at 6:51 AM

    Hey, I like the suggestion you have for improving Baruch College digital footprint. I agree that having interactive and engaging platform is necessary especially during this pandemic. They should definitely try to publish more content.

    ReplyDelete
  2. Rilindjone MuhadriNovember 28, 2020 at 5:40 AM

    Hello,
    I really like all the ideas you brought up about have an engaging platform. I really think it would be useful for CUNY to offer online help as you mentioned by machine learning techniques, because sometimes we have to wait for days or even weeks to get a response from the staff.

    ReplyDelete

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